Bolster |Flexible |Operating model

Achieve higher agility with Nexval’s advance ancillary servicing, we understand the criticalness of data integrity and ensure the accuracy and consistency of the stored data.

The team analyze and comprehend inaccuracies in the data; report the insufficiency and inaccuracy as well as send a request to correct data to the client as per the matrix and format set by the client.

Performs callback process on loans/lines boarded the previous day to ensure complete and accurate loan setup and coding.

Data Integrity Audits
ARM Audits
Claims Processing
Loan Setup
Loan Boarding
Business Process Mapping
FLOD Testing

Resource |Technology | Productivity

We board loans and lines of credit to the bank’s loan accounting system using the New Account Setup (NAS) interface built in the Appro application processing system. Funds loans/lines as necessary via Bottom-line and WebDirect, and/or prepares deposits/general ledger tickets.

Maintain current knowledge of all federal, state laws and regulations, along with the Bank’s policies and procedures. Provides additional support to other areas of DCL Operations as required.

Prepare loan boarding package including closing checklist, boarding worksheet, wire transfer, and other forms necessary for closing and boarding.  Work with the loan servicing department to ensure loan is boarded and all required ticklers are set up.

Spectrum of Ancillary Services

Data Integrity Audits

We ensure the accuracy of the loan file and maintain a comprehensive loan record that includes all signed legal documents. Automated systems take manual entry and its inherent risks out of the equation.

ARM Audits

Our team verifies the correct index, margin and other stated parameters that is on the note and comparing to what is in the servicing system.

Claims Processing

Managing all mortgage claim and legal proceedings that entails mortgage loan of a home or residential property.

Loan Setup

The loan set-up team requests the third party items and organizes the mortgage file for processing. The team verifies the document shared by the borrower Verification of Employment (VOE), IRS tax transcripts, the appraisal, the title policy etc. and ensures all required documents in place and push it to the next department.

Loan Boarding

The dedicated loan boarding team is allotted to carry out the process by which a portfolio of loan and account data is transferred from one management system to another accurately.

Business Process Mapping

Our experts visualize your current process and operations by analyzing account roles, responsibilities and standards.

FLOD Testing

Case Study

Loan setup – Indexing: Process Standardization

Issue Description:
About the Process: Absence of a proper Loan Indexing process was leading to poor turnaround times in downstream processes of Loan Fulfillment.

Nexval’s Solution

Leverage Nexval’ s expertise in establishing standard document dictionary in Loan Fulfillment Life Cycle. 800+ types of Documents identified and defined with respective naming conventions in consultation with client. Define end-to-end process flow for Loan Document Indexing & Stacking function.

Business Impact

Significant Productivity gains across Loan Fulfillment value chain leading to.
Faster Turn Around Time from App. to closing.
Enhanced Loan Production Quality .
50% upfront Cost savings by leveraging offshore operations.
Customer Testimonials
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