Our IT systems and networks link every internal department while connecting us with a multitude of suppliers, partners and markets.
Nexval’s Perspective on Delivering Continuous Enhancements Offers Much More than Traditionally Managed Services
Our comprehensive and reliable information security controls reduce an organization’s overall risk profile and improves profitability.
Nexval’s Enterprise Risk Management and Control solution centralizes all risk and compliance related issues into one location, offering a wide range of management features.
Features
Enterprise Risk Matrix
Versioning and Change Management controls
Unique Risk Item Numbering and Identification
Risk Grade and Risk Type e.g.: Operational, Financial, Reputational
Match Risk with appropriate section of Policies and Procedures Manual
Risk Heat Maps
Risk Remediation Controls and Monitoring
IT Infrastructure
Secure
- 24x7x365 physical & bio-metric security
- 24×7 monitored UTM network security
Reliable
- Process-driven multiple backup facility
- Geo-redundancy
Dual cloud server/storage
- Renowned and reliable U.S. Data-Center
- Asia’s largest Tier4 U.S. Data-Center
Protecting the value of your information and IT systems is our central strategic objective for your business.
Accreditation
ISO certified 27001:2013
SOC 2 , TYPE2 compliant
Member of NASSCOM
Member of Mortgage Bankers Association (MBA)
CFPB, OCC Vendor Standards Compliant
24×5 Service Assurance
Six Sigma Quality Processes
Customer Testimonials
Operations Manager
“I Know we talked about this a little bit but as I was clearing out
some old e-track emails I noticed how well Menaka is doing with the e-track updated. The thoroughness of the updated made a positive impression on me, so I figured I would pass on my excitement to see such care being put into the accuracy of the project”
Outsource and Reports Quality Manager
Your team has been doing a very great job. If you could relay my appreciation to them for the amount of errors they are detecting I would be grateful. It has done wonders for correcting our other vendors.
Manager
I have to take a moment to say… I just got off the phone with Jody and Rafeeque on the CR process. Jody had raised some concerns on the increase in AHT.
Vice President
“Hello Team, I understand your team has been working diligently on the special project for Escrow started earlier this week. These volumes were far greater than what we anticipated and without the support of Nexval,
Servicing Manager
“Thank you Menaka/Chirag and for your efforts yesterday! This was a perfect storm since NLS did not notify us of the date of the update.
Supervisor
Manoj, I hope this email finds you well. I just wanted to send you a quick note regarding Rafeeque. Since the beginning of the year, I have been assigned to several projects within the company in different lines of business.
Operations Manager
“I Know we talked about this a little bit but as I was clearing out some old e-track emails I noticed how well Menaka is doing with the e-track updated. The thoroughness of the updated made a positive impression on me, so I figured I would pass on my excitement to see such care being put into the accuracy of the project”
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