Our IT systems and networks link every internal department while connecting us with a multitude of suppliers, partners and markets.
Enterprise Risk Matrix
Versioning and Change Management controls
Unique Risk Item Numbering and Identification
Risk Grade and Risk Type e.g.: Operational, Financial, Reputational
Match Risk with appropriate section of Policies and Procedures Manual
Risk Heat Maps
Risk Remediation Controls and Monitoring
- 24x7x365 physical & bio-metric security
- 24×7 monitored UTM network security
- Process-driven multiple backup facility
Dual cloud server/storage
- Renowned and reliable U.S. Data-Center
- Asia’s largest Tier4 U.S. Data-Center
Protecting the value of your information and IT systems is our central strategic objective for your business.
ISO certified 27001:2013
SOC 2 , TYPE2 compliant
Member of NASSCOM
Member of Mortgage Bankers Association (MBA)
CFPB, OCC Vendor Standards Compliant
24×5 Service Assurance
Six Sigma Quality Processes
“I Know we talked about this a little bit but as I was clearing out
some old e-track emails I noticed how well Menaka is doing with the e-track updated. The thoroughness of the updated made a positive impression on me, so I figured I would pass on my excitement to see such care being put into the accuracy of the project”
Your team has been doing a very great job. If you could relay my appreciation to them for the amount of errors they are detecting I would be grateful. It has done wonders for correcting our other vendors.
I have to take a moment to say… I just got off the phone with Jody and Rafeeque on the CR process. Jody had raised some concerns on the increase in AHT.
“Hello Team, I understand your team has been working diligently on the special project for Escrow started earlier this week. These volumes were far greater than what we anticipated and without the support of Nexval,
“Thank you Menaka/Chirag and for your efforts yesterday! This was a perfect storm since NLS did not notify us of the date of the update.
Manoj, I hope this email finds you well. I just wanted to send you a quick note regarding Rafeeque. Since the beginning of the year, I have been assigned to several projects within the company in different lines of business.
“I Know we talked about this a little bit but as I was clearing out some old e-track emails I noticed how well Menaka is doing with the e-track updated. The thoroughness of the updated made a positive impression on me, so I figured I would pass on my excitement to see such care being put into the accuracy of the project”