Transformation through automation and process optimization resulting in increased quality & efficiency.

Nexval’s origination services guarantee streamlined processes to meet the challenges of the ever-evolving mortgage industry.

Our goal is to deliver a complete transformation of their origination process through automation and re-engineering, thereby reducing costs, increasing quality and gaining efficiencies for our customers.

Nexval’s seamless and adaptable origination blend helps you escalate operational efficiency and drive ROI. Our solution looks beyond just providing support function, with our in-depth knowledge we help you automate compliance monitoring for achieving a linear process.

Our Origination Capability
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Loan Setup

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Processing

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Underwriting

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Closing

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Post Closing

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Funding

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Platform Expertise
Case Study

Issue Description

Absence of a proper Loan Indexing process was leading to slow TAT delaying other downstream Loan Fulfillment processes.

Solution

Leverage our expertise in establishing standard Document Dictionary in Loan Fulfillment Life Cycle. 800+ doc types identified and defined with respective naming conventions in consultation with client.
Define end-to-end process flow for Loan Document Indexing & Stacking function

Value-add delivered

Significant Productivity gains across Loan Fulfillment value chain leading to
• Faster TAT from application to closing
• Enhanced loan production quality
50% cost savings by leveraging offshore support
Customer Testimonials
Operations Manager

“I Know we talked about this a little bit but as I was clearing out
some old e-track emails I noticed how well Menaka is doing with the e-track updated. The thoroughness of the updated made a positive impression on me, so I figured I would pass on my excitement to see such care being put into the accuracy of the project”

Outsource and Reports Quality Manager

Your team has been doing a very great job. If you could relay my appreciation to them for the amount of errors they are detecting I would be grateful. It has done wonders for correcting our other vendors.

Manager

I have to take a moment to say… I just got off the phone with Jody and Rafeeque on the CR process. Jody had raised some concerns on the increase in AHT. 

Vice President

“Hello Team, I understand your team has been working diligently on the special project for Escrow started earlier this week. These volumes were far greater than what we anticipated and without the support of Nexval,

Servicing Manager

“Thank you Menaka/Chirag and for your efforts yesterday! This was a perfect storm since NLS did not notify us of the date of the update.

Supervisor

Manoj, I hope this email finds you well. I just wanted to send you a quick note regarding Rafeeque. Since the beginning of the year, I have been assigned to several projects within the company in different lines of business.

Operations Manager

“I Know we talked about this a little bit but as I was clearing out some old e-track emails I noticed how well Menaka is doing with the e-track updated. The thoroughness of the updated made a positive impression on me, so I figured I would pass on my excitement to see such care being put into the accuracy of the project”

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