Custom Application Software Development

Nexval offers the perfect combination of technical expertise, functional knowledge and delivery model to effectively address an organization’s software needs while optimizing their IT spends. We plan and execute the deliverables in accordance with the service level agreements (SLA) with our clients.

Through a combined onsite-offshore approach we provide powerful solutions that meet customer specifications, delivered on time and within budget.

Our Custom Development Services include the development of new applications, features, extensions, enhancements, interfaces and customization of packages.

Benefits
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Faster turnaround time due to our expertise in this area.

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IT applications that are tuned to your organization’s needs, at optimized spends.

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Off shoring model ensures maximum leverage of resources.

Application Management & Re-engineering

We provide the expertise for all levels of support and enhancement -right from handling initial service desk queries and correcting application errors, to preventive maintenance for packaged and custom application systems. Nexval has a well-defined and mature application maintenance process which allows effective capture, reporting resolution of maintenance requests. This process supports a distributed delivery environment wherein work responsibilities can be effectively divided between the various organizations depending on the criticality of the requests. Each of these activities can be governed and monitored by SLA framework. Leveraging our extensive experience on application Re-engineering, we assist organizations to achieve their business objectives with meticulously planned Re-engineering methodology. Nexval’s proven and bequest renovation service appraises the investments in legacy systems through meticulous analysis of application set, business logic analysis and mining with tool-based approach. Our Re-engineering methodology ensures smooth transition involving data migration, technology migration system testing using tool-based reverse engineering and forward engineering.

Benefits
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More bandwidth to focus on more strategic issues.

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Increased applications stability and hence better value derived from IT.

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Cost effective offshore model with constant access to highly skilled professionals.

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Flexible Ramp up and Ramp down of resources.

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Increased efficiency resulting from seamless management of applications.

Software Testing and Verification Services

Testing of software applications is an essential part of the software life cycle as software quality is a critical success factor to ensure IT effectiveness and application longevity. In the race to be the first and the least expensive in the marketplace most organizations compromise on testing. It has been estimated that the money lost because of lack of rigor in testing amounts to billions of dollars. This loss is accentuated by lowered effort, increased customer dissatisfaction, loss of time and performance.

In order to ensure robustness of their IT environment while shortening development cycles and reducing costs, companies are increasingly outsourcing the testing function.

Nexval’s testing services cover all stages of a typical testing lifecycle, right from formulation of test strategy to the delivery of the final result. Our Testing Team approaches testing as an aid to improve the quality of the application rather than just detecting defects. Our global delivery methodology and our evolved metrics driven testing processes ensure that our customers retain their competitive edge.

The breadth of our testing services includes:

Full Life Cycle Testing

Performance /Black Box Testing

White Box Testing

Benefits
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Improved robustness and predictability of IT application.

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Reduced time to market for the application.

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Improved customer satisfaction due to superior quality.

Our Technology Capabilities
Our Delivery Model

Nexval meets clients’ requirements by striking the right balance of onsite and offshore development. Experience over a decade has endowed us with the expertise to manage communication processes and projects across geographic locations.

We offer you the following delivery models:

Our delivery models help in:

Benefits of off shoring to Nexval:
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Flexibility, Reliability, Adaptability demonstrated by us

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Technical expertise combined with domain know-how – this ensures that we understand your requirements better

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Robust processes and high quality standards that ensure timely delivery

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Collaborative work approach that leverages the strengths of both organizations. We leverage best practices from both ends and evolve an overall methodology that best fits the engagement

Case Study

Issue Description

Absence of a proper Loan Indexing process was leading to slow TAT delaying other downstream Loan Fulfillment processes.

Solution

Leverage our expertise in establishing standard Document Dictionary in Loan Fulfillment Life Cycle. 800+ doc types identified and defined with respective naming conventions in consultation with client.

Define end-to-end process flow for Loan Document Indexing & Stacking function

Value-add delivered

Significant Productivity gains across Loan Fulfillment value chain leading to
• Faster TAT from application to closing
• Enhanced loan production quality

50% cost savings by leveraging offshore support

Customer Testimonials
Operations Manager

“I Know we talked about this a little bit but as I was clearing out
some old e-track emails I noticed how well Menaka is doing with the e-track updated. The thoroughness of the updated made a positive impression on me, so I figured I would pass on my excitement to see such care being put into the accuracy of the project”

Outsource and Reports Quality Manager

Your team has been doing a very great job. If you could relay my appreciation to them for the amount of errors they are detecting I would be grateful. It has done wonders for correcting our other vendors.

Manager

I have to take a moment to say… I just got off the phone with Jody and Rafeeque on the CR process. Jody had raised some concerns on the increase in AHT. 

Vice President

“Hello Team, I understand your team has been working diligently on the special project for Escrow started earlier this week. These volumes were far greater than what we anticipated and without the support of Nexval,

Servicing Manager

“Thank you Menaka/Chirag and for your efforts yesterday! This was a perfect storm since NLS did not notify us of the date of the update.

Supervisor

Manoj, I hope this email finds you well. I just wanted to send you a quick note regarding Rafeeque. Since the beginning of the year, I have been assigned to several projects within the company in different lines of business.

Operations Manager

“I Know we talked about this a little bit but as I was clearing out some old e-track emails I noticed how well Menaka is doing with the e-track updated. The thoroughness of the updated made a positive impression on me, so I figured I would pass on my excitement to see such care being put into the accuracy of the project”

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